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Building Robust Competencies
Paul C. Green
Jossey-Bass, 1999
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The Art and Science of Competency Models
Anntoinette D. Lucia
Jossey-Bass/Pfeiffer, 1999
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Competence at Work
Lyle M. Spencer, Jr. PhD, Signe M. Spencer
John Wiley & Sons, 1993
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The Competent Manager
Richard E. Boyatzis
John Wiley & Sons, 1982
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The Performance Challenge: Developing Management Systems to Make Employees Your Organization's Greatest Asset
Jerry W. Gilley, Nathaniel W. Boughton, Ann Maycunich
Perseus Books, 1999
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Perfomance Appraisals
Martin Fisher
Kogan Page, 1995
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Performance Management: The New Realities
Michael Armstrong & Angela Baron
Institute of Personnel and Development, 1998
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Improving Performance: How to Manage the White Space on the Organization Chart
Geary A. Rummler, Alan P. Brache
Jossey-Bass Publishers, 1995
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The Complete Guide to Performance Appraisal
Dick Grote
Amacom, 1996
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