The Conflict-Positive Organization: Stimulate Diversity and Create Unity Dean Tjosvold Addison-Wesley Publishing Company, 1991
Crisis management strategy: Competition and change in modern enterprises Simon A. Booth Routledge, 1993
The Crisis Manager: Facing Risk and Responsibility Otto Lerbinger Lawrence Erlbaum Associates, Publishers, 1997
Overdrive: Managing in Crisis-Filled Times Michael Silva and Terry McGann John Wiley & Sons, Inc., 1995
Crisis Response: Inside Stories on Managing Image Under Siege Jack A. Gottschalk Visible Ink Press, 1993
The Crisis Manager: Facing Risk and Responsibility
Overdrive: Managing in Crisis-Filled Times
