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Handbook of Persuasive Tactics
Joan Mulholland
Routledge, 1994
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The Dynamics of Persuasion
Richard M. Perloff
Lawrence Erlbaum Associates, 1993
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Emotional Intelligence
Daniel Goleman
Bantam Books, 1995
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Practical NLP for Managers
Ian McDermott and Jospeh O'Connor
Gower, 1996
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Interpersonal Skills
John Hayes
Routledge, 1991
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Interpersonal Communication
Peter Hartley
Routledge, 1993
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Managing Assertively
Madelyn Burley-Allen
John Wiley & Sons, 1995
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Facilitation Skills
Frances and Roland Bee
Institute of Personnel and Development, 1998
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Business Psychology & Organisational Behaviour
Eugene McKenna
Psychology Press, 1994
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The Power of Influence
Tom Lambert
Nicholas Brealey Publishing, 1996
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Managing with the Power of NLP
David Molden
Finantial Times/Pitman Publishing, 1996
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Dialog, gibalo sprememb
Tatjana Zidar Gale, Boris Gale
GV Založba, 2002
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